The service does not end, it only starts continuously.
Loyal customers are not born. You have to fight for your strength and maintain them in good faith. Service is the process of creating added value for customers. Service is endless. Only learning from customers can serve them. Service is not only one. This kind of career is more a kind of spirit and a kind of quality, and the service is to make customers feel a sincere heart to help them succeed.
Service tenet: sincere, responsible, convenient and efficient
The service of Qingdao Aixun Packaging Machinery is closely linked to the company's development and survival. Providing first-class service and technical support is Qingdao Aixun Packaging Machinery's commitment to customers and the primary obligation of every Qingdao Yongchuang employee. Customer evaluation and satisfaction are the only criteria that determine the service quality of Qingdao Aixun Packaging Machinery.
The customer service department of Qingdao Aixun Packaging Machinery will cooperate with business partners in various fields to give full play to and protect customer investment, and provide comprehensive services in product integration, system implementation, technical support, and employee training. At the same time, Qingdao Aixun Packaging Machinery also provides customers with secondary development programming of software products. Each customer of Qingdao Aixun Packaging Machinery will have an assigned senior executive member responsible for keeping track and communicating with each other in order to get timely feedback on products and services.
Qingdao Aixun Packaging Machinery Comprehensive Services include:
Customer Service: Qingdao Aixun Packaging Machinery Solution Implementation Department will work with Qingdao Aixun Packaging Machinery's professional partners to provide users with the planning, design, configuration, installation, implementation and upgrade of automated data collection solutions. Qingdao Aixun Packaging Machinery Solution Implementation Department will provide comprehensive and professional services to ensure the successful implementation of Qingdao Aixun packaging machinery products.
Technical support: Qingdao Aixun Packaging Machinery After-sales Support Department will be responsible for the after-sales service and maintenance support of Qingdao Aixun customers. Through perfect and advanced technical means, such as technical maintenance, customer support CRM center, etc., the timeliness, continuity and professionalism of after-sales service are systematically guaranteed.
Training services: Qingdao Aixun Packaging Machinery Training Service Department will be responsible for providing Qingdao Aixun users with systematic training to enable them to fully grasp the basic knowledge and skills of daily operation and maintenance.
These service departments will coordinate work to implement the service tenet, service concept, and service standards of complete satisfaction of Qingdao Aixun Packaging Machinery.